Customer Case Studies and Testimonials

Medisoft’s software and world-class support have been chosen by over 5,000 healthcare professionals across 150 hospitals.  Our electronic medical records system is trusted by NHS Trusts / Boards, GP surgeries, independent sector treatment centres and many private hospitals around the world.

Here's what some of our customers say about Medisoft:

County Durham and Darlington NHS Foundation Trust

"Without Medisoft we had to contend with piles of paper notes, which were too often missing or incomplete ... Medisoft is one of the best investments the ophthalmology department has ever made".

Mr Saju Thomas, Consultant Ophthalmic Surgeon, County Durham and Darlington NHS Foundation Trust

Full Case Study



Care UK

“I want to convey my appreciation at the level of support that has been provided to Care UK by Medisoft over the past few weeks. Both the upgrade and migration to the new server and domain have now been completed, and due to the outstanding support provided by the Medisoft team we encountered next to no issues. Any issues that did occur were swiftly dealt with by the Medisoft team.”

Michael Bond, Senior Applications Specialist, Care UK

East Kent Hospital NHS University Trust

“We find Medisoft extremely useful and beneficial in the AMD, RVO, VMT service where high volume turnover is necessary. The Medisoft team has been very helpful in service support as well as implementing various upgrades without interrupting clinical flow.

Outcome measures from our dataset have been essential in predicting disease growth and therefore in business planning and strategic development of our service.

The integration of research with LUMINOUS, CONSTANCE, INJECT trials as phase 4 registry studies would not have been possible without an EPR like Medisoft that is now nationally used and a benchmark for Royal College of Ophthalmology datasets.”

Mr Nishal Patel, Consultant Ophthalmologist and Medical Retina Specialist, Kent and Canterbury Hospital

Mid Yorkshire NHS Trust

“Medisoft has been very valuable for various reasons. The chronological summary on the first page, with one click you can have IOPs over various visits and the Glaucoma summary chart comes in quite handy - and of course the audit tools.

What I love most about Medisoft is that there is no need to dictate letters any more, no hassle of checking letters and signing etc. Letters are generated whilst the patient is at the clinic. They are signed and ready to be posted and the patient gets a copy as well, saving time.”

Mrs Madhu Nagar, Consultant Ophthalmologist, Mid Yorkshire Hospitals NHS Trust

Royal Berkshire NHS Foundation Trust

"The glaucoma module in Medisoft is well structured. Easy to detect changes in visual fields. When used correctly, it guides the doctor in the management of patients - helpful for junior colleagues."

Miss Sujata Rao FRCS, MRCOphth, Consultant Ophthalmic Surgeon
Royal Berkshire NHS Foundation Trust

“Medisoft is an essential tool in the care of my diabetic retinopathy patients. The diabetic retinopathy structured assessment tool has been essential for our service objective reporting. The audit tool has evolved too, allowing quality and efficiency projects to be undertaken. The Medisoft team have always been friendly and efficient with any query that I have put to them regarding the items mentioned above and receptive of suggestions for change. I have also been part of the national post IVI visual acuity outcomes database and the results obtained are another example of how powerful sharing of data can be - all made possible because we use Medisoft.”

Consultant Ophthalmic Surgeon in major NHS Trust