Medisoft e-mail security

Medisoft can be contacted by e-mail at support@medisoft.co.uk. Our e-mail is stored on a secure server, but (as with any Internet e-mail account) could potentially be viewed in transit. Accordingly it should not be used for sending sensitive information such as patient details. The Department of Health advises that identifiers such as the NHS number are classified as Patient Identifiable Data and should not be sent by Internet e-mail – please see https://www.igt.connectingforhealth.nhs.uk/ for further details.

We have a secure e-mail account for NHS users, medisoft.support@nhs.net. E-mail sent from any e-mail address ending @nhs.net to medisoft.support@nhs.net is fully secure and can include Patient Identifiable Data, where it is strictly necessary for Medisoft’s support team to have access to this information.